Terms and Conditions

Effective Date: [01/08/2025]

Welcome to Dichapter, a division of Nauticus Distribution Limited. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with these terms, you should not use our website or services.

General Use

This website and its content are owned and operated by Dichapter (Nauticus Distribution Limited).
You agree to use the site only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, the site by any third party.
We reserve the right to update, modify, or withdraw any part of the website without prior notice.

Products and Services

All products listed on the website are subject to availability.
Prices, descriptions, and specifications may change at any time without notice.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

Orders and Payments

By placing an order, you agree that all information provided is accurate and complete.
Payments must be made using the methods displayed at checkout.
We are not responsible for delays or cancellations caused by incorrect payment information or issues with third-party payment processors.

Shipping and Delivery

We will make reasonable efforts to ship products within the stated timeframes.
Delivery times may vary and are subject to factors outside of our control.
Risk of loss or damage passes to you once the product has been delivered to the address provided.

Returns and Refunds

Returns, exchanges, and refunds are subject to our Return Policy (available on our website).
To be eligible for a return, the product must be unused, in its original condition, and accompanied by proof of purchase.

User Responsibilities

You agree not to misuse our website, including by uploading harmful code, attempting unauthorized access, or engaging in fraudulent activities.
You are responsible for maintaining the confidentiality of any account details and for all activities conducted under your account.

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Dichapter (Nauticus Distribution Limited) or its licensors.
You may not copy, distribute, or reproduce any part of the website without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Dichapter (Nauticus Distribution Limited) will not be liable for any direct, indirect, or consequential damages resulting from your use of this website or our products.
We make no guarantees that the website will always be available, error-free, or secure.

External Links

This website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites.

Changes to Terms

We may update these Terms and Conditions at any time. Updates will take effect when posted on the website.
Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand.
Any disputes arising will be subject to the exclusive jurisdiction of the New Zealand courts.

Contact Us

If you have questions about this policy or how we handle your personal information, please contact:

Privacy Officer
Dichapter, a division of Nauticus Distribution Limited
Unit 4, 6-8 Keith Hay Drive
Manukau, Auckland 2104
Phone: 0508 225 562
Email: info@dichapter.co.nz